Currently browsing "eNPS"
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eNPS: What’s an Employee Net Promoter Score and Why Should We Care?
The Employee Net Promoter Score (eNPS) is a metric designed to evaluate and measure employee loyalty and satisfaction in an organization. It is a variation of the Net Promoter Score (NPS), a widely known tool for measuring customer loyalty. Employee Net Promoter Score revolves around a single, straightforward query: “On a scale from 0 to […]
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How Do You Define Engagement and Why Does It Matter?
We hear that employee engagement is important, but how do you define engagement? Many businesses and other organizations long for fully engaged employees, but why does it matter? Let’s look at both what engagement is and why businesses want as much defined engagement as possible. Define Employee Engagement When we are trying to define employee […]
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eNPS: What’s an Employee Net Promoter Score and Why Should You Care?
eNPS stands for Employee Net Promoter Score. Employee Net Promoter is a rating that’s used to measure employee satisfaction and loyalty to an organization. This has been employed since 2003 and is typically based on one single question: “How likely are you to recommend this business/organization to a friend/family?” eNPS originated from the commercial space, […]